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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yuri Lacosta

October 1, 2026

5  out of  5
rating by Yuri Lacosta
"Estoy con la misma agencia por casi 20 años, excelente servicio, rapidez y profesionalismo, siempre contestan llamadas y hay una respuesta concreta, tengo todos los seguros y no hay competencia en precios..."
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Edgar Camara

September 30, 2026

5  out of  5
rating by Edgar Camara
""I had a great experience working with Peter Bacallao’s State Farm agency. Marcia was incredibly helpful, responsive, and patient throughout the entire process of setting up our condo insurance. She clearly explained our options, answered all of our questions, and helped us find the right policy. Highly recommend their team for excellent customer service!""
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Peter Amaro Jr.

September 28, 2026

5  out of  5
rating by Peter Amaro Jr.
"I must admit the team consist of real professionals. I always am able to get an answer and a timely one at that. I highly recommend Peter Bacallao’s Team and State Farm."
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Sabine Bouchereau

September 25, 2026

5  out of  5
rating by Sabine Bouchereau
""I have been a customer of StateFarm for many years. The customer service is first class, and Jessica and Marcia are always available to answer my questions or help when I need them. Wonderful team to work with!"
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Angel Rodriguez

September 24, 2026

5  out of  5
rating by Angel Rodriguez
"I’ve had a great experience working with Ms. Marcia Aucar as my insurance agent for several years. She is always very friendly, helpful, and willing to go the extra mile to help me with any questions or needs I have regarding my auto and home insurance.

I really appreciate that she always takes the time to help me and keeps me updated about new services, products, and options available through State Farm. She is always there when I need her and makes the whole insurance process easy and stress-free.

I’ve been very happy with her service over the years and definitely recommend Marcia to anyone looking for a knowledgeable, caring, and reliable insurance agent!"
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amparo alvarez

September 23, 2026

5  out of  5
rating by amparo alvarez
"I have been a client of Peter Bacallao State Farm Insurance agency for over 15 years. During this time, Peter and his entire staff have been extremely helpful and professional. My interaction with members of his team (Marcia, Geidy, etc..) have proven to be always a pleasure and they make everything very easy for me since I have numerous insurance policies with them."
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Jorge Vazquez

September 23, 2026

5  out of  5
rating by Jorge Vazquez
"Excellent Customer Service and attention. My go to is Marcia and she is the best! Great attention to detail and never had an issue with anything."
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Ross Jimenez

September 22, 2026

5  out of  5
rating by Ross Jimenez
"I want to give a big shoutout to Marcia. It was my first time getting my own car insurance and she made it so simple to do. She helped me every step of the way and am very happy she was able to help with this. Highly recommend the Peter Bacallao State Farm office. They will get you exactly what you need."
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Maxiforce Inc

September 22, 2026

5  out of  5
rating by Maxiforce Inc
"Outstanding experience! They made insurance simple and stress-free. The professional, responsive team is always willing to help. Highly recommend."
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Elena Capiro

September 22, 2026

5  out of  5
rating by Elena Capiro
"I love calling my agent’s office. Jessica is an excellent agent. She answers all my questions so fast and efficiently. I love her energy . Peter Bacallao is awesome. I’ve been with them for so many years and I would not change the office ."
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Marta Hernandez

September 22, 2026

5  out of  5
rating by Marta Hernandez
"Excellent service for any need—thanks, Jessica Mask."
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jesse suarez

September 21, 2026

5  out of  5
rating by jesse suarez
"I can’t say enough great things about Peter, Cookie and their team! From the very first conversation, they were incredibly professional, knowledgeable, responsive, and genuinely focused on helping me find the right coverage. They took the time to explain everything clearly, answered all of my questions, and made the entire process incredibly easy.

What really stands out is how much they care about their clients. They are very proactive, follow through on everything they say they will do, and they always make you feel like you’re more than just another customer. The communication and attention to detail are outstanding.

If you’re looking for an insurance agent and amazing support staff who truly goes above and beyond, I highly recommend them!! Exceptional service, great communication, and someone you can genuinely trust. Five stars all the way! ⭐⭐⭐⭐⭐"
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Christopher Dereck Muniz

September 21, 2026

5  out of  5
rating by Christopher Dereck Muniz
"Wanted to give a huge shout out to Marcia Aucar on the team for always being easy to reach and extremely helpful on all our insurance needs and questions. She also went the extra mile to let me know about some Dividends Pay that we qualified for, getting us over $500+ back! GREAT COMMUNICATION, CUSTOMER SERVICE and ATTENTION TO DETIAL. WOULD RECOMMEND TO EVERYONE"
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Alina Diaz

September 14, 2026

5  out of  5
rating by Alina Diaz
"Thank you, Geidy at Peter Bacallao Insurance Agency, for helping me with my HO3 policy and my mom’s DP3 policy. It’s hard to find an agent who actually understands the policies and endorsements. I really appreciate that you took the time to explain the coverage and help me understand what I’m actually buying. I highly recommend this agency! Thank you!"
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Leslie Ferrer

September 14, 2026

5  out of  5
rating by Leslie Ferrer
"We got an auto policy several months back with Kathy; we just got our home and didn't think twice before giving her a call for home insurance. Saying she's phenomenal doesn't do her justice. Pet insurance is next! Kathy, thank you so much for your kindness and patience."
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Scarlette Barrios

September 14, 2026

5  out of  5
rating by Scarlette Barrios
"Exceptional service from Geidy. Turn around time for insurance was minimal which helped us close quicker!"
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Jasmine Estrada

March 19, 2026

5  out of  5
rating by Jasmine Estrada
"I want to give a big shoutout to Kathy Ferrer for her incredible professionalism, quick responses, and outstanding customer service! I came to her looking for a new quote, and she found me even better coverage than my previous company, while helping me save money every month. Every interaction with her is easy and genuinely pleasant. She’s always proactive, goes above and beyond, and truly cares about helping her clients. Her response time is amazing, which is so rare to find these days. Highly recommend! Best agent in the business!"
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Allyson Ambros

March 19, 2026

5  out of  5
rating by Allyson Ambros
"I’ve always had a great experience with State Farm, and the reason behind is my agent. Katherine Ferrer is friendly, helpful, knowledgeable, and professional. She makes the whole process seamless and truly cares about her clients."
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Ernie Portuondo

March 18, 2026

5  out of  5
rating by Ernie Portuondo
"Peter and his entire staff are amazing. I was with them for many years and because State Farm raised their rates I had to leave and when the rates came down, they called me. They quoted me and they earned my business once again and showed me that they are some of the best service in the business."
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Vee On The Go

March 5, 2026

5  out of  5
rating by Vee On The Go
"Been with State Farm for years and the customer service from this office is always incredible. Specifically Cookie and Cristy, always going above and beyond!"
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Charles Lloyd

February 18, 2026

5  out of  5
rating by Charles Lloyd
"This is a five star office. The staff are very helpful. Geidy is very knowledgeable and thorough with her work."
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noris perez

February 12, 2026

5  out of  5
rating by noris perez
"Peter and his team especially Blanca (cookie) have amazing customer service and have been the same for the past 10 years I have been with them. They go above and beyond for me and my family"
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Sylvia Rosabal

February 2, 2026

5  out of  5
rating by Sylvia Rosabal
"Great experience working with Peter Bacallao. He’s very responsive, knowledgeable, and always takes the time to explain options clearly, no matter how many times I call (which is a lot!). The staff truly makes all the difference—professional and friendly."
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Elizabeth Pereda

January 30, 2026

5  out of  5
rating by Elizabeth Pereda
"Marcia is the best! She makes my experience at State Farm so easy and enjoyable. She takes the time to explain my options, answer all my questions, and truly goes above and beyond. You can tell she loves what she does. State Farm couldn’t have a better representative!"
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Eblys Pereda

January 30, 2026

5  out of  5
rating by Eblys Pereda
"I love my service from State Farm. Marcia and Geidy are always attentive and answer my calls quickly. They walk me through all insurance questions I have and always do their best."